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Looma — Privacy Policy

Last updated: 06/08/2026

The short version

Looma is built to be private. We don't make you create an account, we don't collect your name or email, and your saved scans and style preferences live on your phone — not on our servers. The one thing that leaves your device is a photo you choose to scan, which we send to be analyzed and then don't keep. That's it. The rest of this page explains the details.

Who we are

Looma ("we", "us", "our") is a mobile app developed by looma_dev. This policy explains how the Looma app handles information.

What we don't collect

• No account, login, name, email, or phone number.
• No contacts, precise location, or identifiers used to track you across apps.
• No advertising identifiers. We don't sell your data and we don't show ads.

What stays on your device

Your saved scans, your style preferences, your "style DNA", and your history are stored locally on your device. We don't upload or store them on our servers. If you delete the app — or tap "Delete my data" in Settings — that data is gone.

What leaves your device, and why

When you scan an item, the photo is sent over an encrypted connection to our processing service and to third-party AI providers so the item can be analyzed and your result generated. Specifically:

• The image is processed by Google (Gemini) and/or Anthropic (Claude) to identify the item and describe its style.
• The image is used only to generate your result. Looma does not store your scanned photos after analysis. Processing by these providers is governed by their own terms and privacy policies.

Subscriptions and payments

If you subscribe to Looma:

• We use RevenueCat to manage subscriptions. RevenueCat assigns a random, anonymous ID to your device to track subscription status. It is not linked to your real-world identity.
• Payment is handled entirely by the Apple App Store or Google Play. We never see or store your payment card details.

Service providers we rely on

• Cloudflare — routes your scan request to the analysis service.
• Google (Gemini) and Anthropic (Claude) — analyze the scanned image.
• RevenueCat — manages subscription status.
• Apple App Store / Google Play — distribute the app and process payments.

Each provider processes data only as needed to deliver its part of the service.

Data retention

• On-device data: kept until you remove it (via "Delete my data" or by uninstalling the app).
• Scanned images: not retained by Looma after your result is generated.
• Subscription status: retained by RevenueCat for as long as your subscription is active, in line with their policy.

Your choices and rights

You can delete all of your data at any time, directly in the app: open Settings and tap Delete my data. This permanently removes your saved scans, style preferences, and history from your device. Because your data is stored on your device, this fully erases it — there is no separate account on our servers to delete.

Depending on where you live, you may have rights under laws such as the GDPR (EU/UK), CCPA/CPRA (California), and LGPD (Brazil), including the right to access or delete personal data. The in-app Delete my data option satisfies the deletion right directly. For any other question, contact us at looma.app2026@gmail.com.

Children

Looma is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect information from children. If you believe a child has provided us with information, contact us and we will help.

Security

Information sent from the app travels over encrypted (HTTPS) connections. No method of transmission or storage is ever completely secure, but we take reasonable measures to protect information in transit.

Changes to this policy

We may update this policy as the app evolves. We'll post the updated version here and change the "last updated" date above.

Contact

Questions about this policy? Reach us at looma.app2026@gmail.com.